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ATS Company:  ATS Automation Tooling Systems
Requisition ID:  4851

Cambridge, ON, CA, N3H 4R7

Date:  Sep 15, 2021

Customer Spares Specialist


Job Description


The Customer Spares Specialist prepares spare parts order shipments for external customers within the Life Science Division to ensure customer orders are accurately fulfilled and delivered on time 100% of the time.


* Review spares schedule, load sheets, or direction provided by supervisor and prepare spare shipments to customer to ensure orders are 100% delivered on time and correctly.

* Responsible for receiving, scanning and accurate kitting spare parts

* Prepares and packages shipments per customer order

* Review and co-ordination with Quality for spare part inspection.

* Recording, documenting and coordinating customer returns

* Organizes and maintains service spares room ensuring adherence to 5S

* Prepares paperwork for shipping purposes, ships orders, and maintain records of completed shipments

* Creating and maintain spreadsheets for tracking spare part orders

* Identifies and locates lost parts within the facility

* Creates labels for individual parts per standard process

* Work with shipping couriers to resolve issues with shipments made to customer.

* Adhere to health and safety rules and procedures.




* A grade 12 diploma or equivalent.

* A post - secondary diploma in Supply Chain management or logistics would be an asset


* Two to Five years' experience in an administration capacity in a Production environment.

* Shipping/Receiving and order picking experience an asset.

* Familiarity with ERP systems and inventory control.

* Proficient in Microsoft office.

* Must be capable of understanding and following quality systems documentation.

* Good written and verbal communication skills are required.

Additional Information

Join the Winning Team at ATS Automation, a great place to automate your future! Take your place among the best in the business, and grow your career with the Life Sciences division at ATS Automation. Join an environment where a passion for innovation is combined with an uncompromised commitment to quality.

We attract some of the most talented and motivated individuals from a range of fields, with our global offering and growth opportunities as we expand on a global scale.



Why Join ATS?​

  • Be a part of a global organization that is a leader in its industry
  • Subsidized breakfast and lunch daily; free gourmet beverages - coffee, tea and hot chocolate. Plus, Treat Day is every other week!
  • Monthly “In-Chair Massage” clinic on-site with a Registered Massage Therapist
  • Ability to participate in a variety of charitable events
  • Social Club that offers BBQs and other social events throughout the year
  • Work with other bright, talented people and discover opportunities for professional growth
  • And much more!

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

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