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ATS Company:  ATS Automation Tooling Systems
Requisition ID:  7168

Woodbridge, ON, CA, L4L 8K9

Date:  Jul 26, 2022

Service & Shop Technician



Responsible for performing and coordinating in-house service/repair and re-calibration work through the department managers and shop supervisor and for ensuring the quality of fabrication work on service related matters. Working with customers directly to coordinate service/repair and re-calibration efforts, work to prepare  spare parts quotations, system spare parts lists, repeat orders. Quoting efforts for repairs, calibration and spare parts. 



  • Prepare quotations, process and project manage in-house service/repair and re-calibration work and spare parts as required or as assigned by the Applications department or Project Management.
  • Performing and completing re-calibration work.
  • Single point of contact between ATS Test and customer contact(s) for projects assigned.
  • Project manage service, re-calibration and spare part jobs as assigned.
  • Review, Process and kickoff customer purchase orders.  
  • Provide assistance for customers with respect to service requests. Start service sheets and delegate work to appropriate department.
  • Complete and review service reports prior to administration processing and invoicing.
  • Liaise with customers when necessary to obtain appropriate technical and administrative information.
  • Maintain and organize service, repair, re-calibration and job kitting shelves as required.
  • Pack and ship parts to customers.
  • Maintain and update a tracking logs and PAR reports as required.
  • Prepare and submit production, progress reports as required.
  • Provide updates to Management on Special and Service jobs.
  • Create requisitions of materials and supplies as required.
  • Check manufacturing and assembly drawings per ATS standards.
  • Ensures that all business activities are performed with the highest ethical standards and in compliance with the ATS code of business conduct.
  • Adhere to the ATS Test Systems ISO Operating Procedures, mission statement and core values.




A post-secondary education in electrical, electronics and mechanical fabrication with related practical work experience.  Planning and communication skills appropriate for the position.


Five years’ hands-on experience associated with electrical, electronics and mechanical fabrication,  experience with automated test equipment or equivalent experience.  Good verbal and written communication skills, attention to detail and pride in craftmanship and hands on abilities. Able to deal with customer expectations and other personnel.  Able to complete tasks with minimal supervision.

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world. 


At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters - both to our customers and to their customers. With 600 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget.  Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them. 


Join our ATS Industrial Automation Team because:

  • We VALUE our People: The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people.
  • We’ve got GREAT Work Perks: We provide a variety of perks to our employees. Make sure you ask more about our employee referral program, safety glasses and safety shoe programs and employee events.  
  • We offer COMPETITIVE Total Rewards: Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, RRSP matching program and optional Employee Share Purchase Program. 
  • We support internal GROWTH & DEVELOPMENT: ATS Automation offers endless opportunities for professional growth and development. Ask about our tuition reimbursement program and our commitment to promoting from within.


ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

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