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ATS Company:  ATS Automation Tooling Systems
Requisition ID:  8015

Cambridge, ON, CA, N3H 4R7

Date:  Jan 22, 2023

Director, Operations - Industrial Automation

Major Duties

Oversee a group of project/program managers and execution teams across ATS divisions/segments globally to collectively execute on the project with regards to budget, schedule and customer satisfaction, from receipt of purchase order through final installation and acceptance at the customer’s site. 

Specific Responsibilities

  • Achieve and deliver enterprise program objectives and direct the project management and execution teams to deliver world class performance standards.  
  • Supervise and oversee the project/program management and execution teams across ATS divisions/segments globally to collectively execute on the project with regards to budget, schedule consistent with specified quality standards.
  • Track performance based on a defined set of project management performance metrics and recommend and/or implement corrective actions and improvements.  
  • Work with other core functions and internal execution partners to streamline methodologies, leveraging ATS internal strengths through efficient team work and simple, concise procedures targeting performance and customer expectations.
  • Support ambition to “make our customer a hero” through quality and performance meeting or exceeding customer expectations by enabling customers to achieve their business goals.  
  • Recommend and implement metrics on customer satisfaction.  During the life cycle of large system projects maintain overall customer satisfaction by anticipating and preventing issues before they become customer concerns, and by optimizing the use of resources. 
  • Apply and monitor the standards and behaviours commensurate with the highest of professional standards to achieve business objectives.  
  • Foster and support a cost conscious and efficiency-based performance model in line with Project Management strategy. 
  • Foster and develop the project management team in a culture of teamwork and recognizing and celebrating success.
  • Utilize internal resources in line with the project management strategy of consistently delivering customer solutions on time and on budget resulting in financial performance equal to or exceeding objectives.  
  • Approach relationship with customer as a partnership to collaboratively solve problems and develop framework for feedback and process improvements
  • Conduct project kick off and project status meetings with the project management team.
  • Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.




  • A post-secondary college diploma, engineering degree or equivalent.
  • Project Management Professional (PMP) designation is an asset.



  • Experience managing end to end projects > $20M, across multiple execution sites/countries/locations
  • 10 + years’ experience leading multi-disciplined project teams, preferably in an automation or systems integration environment.  
  • Demonstrated experience managing critical customer relationships and driving collaborate and constructive communication.  
  • Excellent computer and organizational skills 

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world. 


At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters - both to our customers and to their customers. With 600 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget.  Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them. 


Join our ATS Industrial Automation Team because:

  • We VALUE our People: The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people.
  • We’ve got GREAT Work Perks: We provide a variety of perks to our employees. Make sure you ask more about our treat days, free gourmet coffee beverages, employee referral bonus and onsite cafeteria.
  • We offer COMPETITIVE Total Rewards: Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, RRSP matching program and optional Employee Share Purchase Program. 
  • We support internal GROWTH & DEVELOPMENT: ATS Automation offers endless opportunities for professional growth and development. Ask about our tuition reimbursement program and our commitment to promoting from within.


ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.



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