Applications Engineering Specialist - Service

Applications Engineering Specialist – Service

WHAT'S IN IT FOR YOU

Benefits:

Compensation: $76,000 to $104,000 CAD Annually
Annual Performance-Based Incentive Bonus
5% RRSP match
Stock purchase plan
Starting 3 weeks of vacation
Benefits package (health and dental) + $600 health spending account
Half-Day Fridays
Continuous learning and career growth with global mobility opportunities.
A chance to contribute to something bigger - advancing the future of healthcare through automation.

Job Description

Additional Responsibilities

• Present solutions, costing, and pricing to management for approvals   
• Present to customer in partnership with the customer’s account manager 
• Follow opportunities through the sales process and keep records of customer interactions using a Customer Relationship Management system (SalesForce) 
• Provide support to sales team on calls and meetings with customers, including potential travel to customer sites for discovery and presentation of proposals 
• Provide guidance as necessary to the project team after work awarded 
• Identify additional service opportunities and proactively identify to customer  
• Off-hour availability may be required 

Qualifications

Education 

• A post-secondary diploma or degree in mechanical/systems/electrical engineering or equivalent.    

Skills

• Strong verbal/written communication skills in English.  Secondary language skill in Spanish or German are a plus.  Knowledge of computer programs such as Salesforce, Excel, Word, PowerPoint, SharePoint, Outlook, and Windows. 

Experience: 

• 2 to 5 years experience in an applications engineering role, or in related roles such as Systems Design, Systems Engineering, Mechanical Design, Technical Inside Sales, Technical quoting or Proposal Writing. The preferred candidate must have the required post-secondary education coupled with technical aptitude.  A working knowledge and/or familiarity with automation, robotics, machine controls, and manufacturing processes is beneficial.  Successful candidates have excellent communication and  

Health, Safety and Environmental

All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.  

Work in compliance with divisional health, safety and environmental procedures  

Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods  

Report any unsafe conditions or unsafe acts • Report defect in any equipment or protective device  

Ensure that the required protective equipment is used for the assigned tasks  

Attend all required health, safety and environmental training  

Report any accidents/incidents to supervisor  

Assist in investigating accidents/incidents  

Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct