Technical Services Scheduler

The world isn’t standing still, and neither is ATS Life Sciences - We don’t follow the trends. We set them!

Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems team a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our customers in improving the quality of life for people around the world. When there is no room for error, and product failure is not an option, leading life sciences companies trust us to resolve their production challenges.

Technical Scheduler

WHAT'S IN IT FOR YOU

Benefits:

Compensation: $34.62 - $47.20/ hour
Annual Performance-Based Incentive Bonus
5% RRSP match
Stock purchase plan
Benefits package (health and dental) + $600 health spending account
Half-Day Fridays
Working on challenging engineering projects.
Continuous learning and career growth with global mobility opportunities.
A chance to contribute to something bigger - advancing the future of healthcare through automation.

WHAT'S IN IT FOR YOU

Benefits:

Compensation: $34.62 - $47.20/ hour
Annual Performance-Based Incentive Bonus
5% RRSP match
Stock purchase plan
Benefits package (health and dental) + $600 health spending account
Half-Day Fridays
Working on challenging engineering projects.
Continuous learning and career growth with global mobility opportunities.
A chance to contribute to something bigger - advancing the future of healthcare through automation.

Job Description

ROLE SUMMARY:

The Services Scheduler for After Sales and Service team will be responsible for scheduling the deployment of technical personnel for the execution of service projects within the Cambridge Life Sciences Division, which will include travel deployments to customer site as well as load balancing the team when they are not traveling. This role requires working closely with Applications Engineering Manager, Project Managers, Team Leads, Shop Managers & our Global Service Partners.

Responsibilities include:

Reviewing requests to schedule and assign technical service perrsonnel to projects with the intent to meet schedules and budget

Create and manage the resource schedule and loading for all projects.

Manage our incoming quoting requests, assign personnel & follow up with assignees to meet deadliness.

Collaborate with Project Managers, functional managers, other ATS divisions to ensure that the right resources are provided to fulfill resource requests.

Maintain visibility of project status, (on schedule, not on scheule) so that accurate delivery dates can be predicted

Utilize the Oracle system to schedule and support the distribution of project information assigned.

Run Bi-Weekly Scheduling Overview with Leaders.

Publish weekly utilization reports to the Management team.

Independently problem solve and manage the assignment of technical services staff to available work ensuring adequate skillset to complete the work

Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct

Other duties as required by the manager

Qualifications

Education

A post-secondary diploma or degree specializing in technology, engineering or equivalent. Leadership and Project Management experience is an asset.

Experience

The successful candidate is an excellent communicator, who displays professionalism, leadership, and well-developed interpersonal skills. Possesses the ability to collaborate with a multi-disciplined engineering team.

5 years’ experience in road service and/or project coordination or resource scheduling in a dynamic environment.

Experience scheduling service staff in a local or international context is considered a strong asset

Strong background/education in lean process, procedure, and manufacturing practice would be an asset.

Driven continuous improvement mentality and experience with conducting problem-solving exercises, root cause analysis and successful implementation of initiatives would be an asset.

Fluent in English, written and oral.

Possesses excellent time management skills and can coordinate multiple projects.

Resilient, calm under pressure, self-driven, attentive to detail, consistent.

Proficient with Microsoft software tools including Word, Excel and PowerPoint, etc.

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply

Why YOU should join our ATS Life Sciences Systems team:

We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.

What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!

INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving

We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development – with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!

We offer COMPETITIVE Total Rewards - Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, 5% RRSP matching program and optional Employee Share Purchase Program

The Compensation offered will be based on the local job market and may vary depending on factors such as the job-related knowledge, skills, experience of the selected candidate, as well as other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of these benefit plans will be provided when the selected job candidate receives an offer of employment.

A place to BELONG: We celebrate our uniqueness and ensure that all employees have equal opportunities for growth and development. We believe that unique experiences are essential for our success and innovation.

This role represents an existing vacancy within the organization.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

The ATS applicant tracking system may utilize AI software with pre‑defined, rule‑based filters to organize and manage application materials. Rule‑based filters operate solely on fixed criteria and do not perform autonomous evaluation or generate independent recommendations. All hiring decisions continue to involve human review and judgment.