Field Service Technician Controls IRL

The world isn’t standing still, and neither is ATS Life Sciences - We don’t follow the trends. We set them!

Are you interested in being part of a team that makes a difference? Join our growing ATS Life Sciences Systems team a division of ATS Corporation, a publicly traded global enterprise with a proud history, we are helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are dedicated to assisting our customers in improving the quality of life for people around the world. When there is no room for error, and product failure is not an option, leading life sciences companies trust us to resolve their production challenges.

Job Description

LOCATION:

Donegal or Kilkenny, Ireland

Role Overview

We’re looking for a Controls Embedded Resource to take ownership of controls-related machine performance at a key customer manufacturing site in Donegal, Ireland.

This is a customer-embedded role with direct accountability for equipment reliability, production recovery, system stability, and KPI performance. The successful candidate will act as the on-site ATS technical owner, driving issue resolution, monitoring performance, and leading continuous improvement initiatives while serving as the primary interface between the customer and ATS.

This role is not a support function—it is an ownership role. The Embedded Resource is expected to deliver measurable improvements in uptime, fault recovery, and operational effectiveness through data-driven decision making, structured reporting, and hands-on technical leadership.

Role Summary

The Controls Embedded Resource will act as the on-site ATS owner for controls-related equipment performance, responsible for driving reliability, production recovery, and sustained system stability in a live manufacturing environment.

This role is accountable for achieving measurable improvements in key performance indicators including uptime, downtime reduction, fault recovery time, and OEE. The Embedded Resource will actively monitor system performance, analyze fault trends, and implement corrective actions to improve machine performance over time.

The position requires disciplined, structured reporting and will lead regular KPI reviews with ATS and customer stakeholders.

Responsibilities

Own and drive controls-related equipment performance, uptime, and recovery
Act as primary on-site ATS controls point of contact
Monitor and report on KPIs (OEE, downtime, fault trends)
Lead troubleshooting and root cause analysis
Drive continuous improvement and reliability initiatives
Coordinate with ATS Engineering, Service, and internal teams
Support upgrades, retrofits, and post-SAT stabilization
Provide on-site coaching and knowledge transfer
Identify risks, issues, and future opportunities (“eyes and ears”)
Maintain structured reporting and documentation
Represent ATS professionally on site

Qualifications:

Qualifications

Education

Diploma/degree in Controls, Automation, Mechatronics, or related field (or equivalent experience)

Experience

5+ years in automation/controls environments
Strong Rockwell PLC experience (required)
Experience with additional PLC platforms is an asset
Strong hands-on troubleshooting capability at the machine level
Comfortable working directly on automated systems to diagnose and recover issues
Experience with motion control, HMI diagnostics, and industrial networks
Experience in commissioning, SAT, or post-SAT environments
Ability to read and interpret controls documentation
Strong independent problem-solving in live production environments

Technical Capability Expectations

PLC programming and diagnostics
System-level troubleshooting and recovery
Motion and servo systems
Industrial networks
Multi-disciplinary interaction for fault resolution

Assignment Details

3–6 months training at ATS Cambridge, Ontario, Canada (with customer exposure)
1-year embedded assignment in Donegal (extendable)
Fully on-site role

Primary Focus:

Equipment performance ownership
Production recovery
KPI tracking and reporting
Continuous improvement
Customer capability development

Why this Role Matters

This role is critical to strengthening ATS’s embedded support model by placing clear ownership of equipment performance on site.

The Embedded Resource will reduce downtime, improve production stability, and drive measurable performance improvements while strengthening the relationship with a strategic customer and supporting long-term account growth.

If you're excited about this role, but do not meet all the qualifications listed above, you are still encouraged to apply

Why YOU should join our ATS Life Sciences Systems team:

We value our PEOPLE - The foundation of a great company is having the best team which is why we continuously work to develop, engage, empower and energize our people. The best people want to work with the best team - the best teams are diverse and inclusive teams.

What we do MATTERS - our Life Sciences projects contribute to improving the lives of people around the world! ATS has made a commitment to be carbon neutral by 2030!

INNOVATION and PROBLEM SOLVING is at our core - Our pursuit of continuous improvement in everything we do. Our focus is on building diverse teams, stimulating innovation by challenging conventional thinking, encouraging fresh ideas and promoting creative problem-solving

We prioritize internal GROWTH & DEVELOPMENT - ATS offers endless opportunities for professional growth and development – with a tuition reimbursement program, individual development programs and a commitment to promoting from within - there is space for you to grow your career at ATS!

We offer COMPETITIVE Total Rewards - Competitive starting salaries, overtime pay eligibility, paid vacation, Employee Incentive Bonus program, comprehensive health and dental benefits including Lifestyle Spending Account, 5% RRSP matching program and optional Employee Share Purchase Program

The Compensation offered will be based on the local job market and may vary depending on factors such as the job-related knowledge, skills, experience of the selected candidate, as well as other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of these benefit plans will be provided when the selected job candidate receives an offer of employment.

A place to BELONG: We celebrate our uniqueness and ensure that all employees have equal opportunities for growth and development. We believe that unique experiences are essential for our success and innovation.

This role represents an existing vacancy within the organization.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

The ATS applicant tracking system may utilize AI software with pre‑defined, rule‑based filters to organize and manage application materials. Rule‑based filters operate solely on fixed criteria and do not perform autonomous evaluation or generate independent recommendations. All hiring decisions continue to involve human review and judgment.