Key Account Manager Europe

ATS Industrial Automation

Join our international and growing team at ATS Industrial Automation, where we develop complex automation solutions of the highest standard that have a lasting impact on lives around the world.

At ATS, a publicly traded global company with a proud 45-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters—both to our customers and their customers. With 1,500 skilled employees around the world, we develop, build, and maintain mission-critical automated assembly and test solutions for mobility, nuclear, and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise—on time and on budget. Together with our broad product range, financial strength, and global presence, we offer our customers the best automation solutions wherever and whenever they need them.

To strengthen our team, we are looking for a Key Account Manager Europe (m/f/d) to start as soon as possible.

Responsibilities

Develop and implement customer and account strategies that address specific needs and objectives, promoting growth opportunities and revenue increases in line with expectations for long-term, sustainable growth.
Supporting large, high-profile customers/key accounts and building strong relationships with decision-makers throughout the company to position ATS Industrial Automation as a strategic partner that generates profitable revenue with a focus on repeat business and ensures the success of projects/programs.
Develop and implement a strategy to enter new markets.
Ensure sustainable order backlog and margin growth, acquire new customers, and expand the existing customer base.
Conduct regular market assessments and use trend analysis to develop robust strategies in a fast-paced, changing environment (market trends, new business models, and opportunities).
Building successful and collaborative relationships with internal stakeholders and team members to develop the best solution for a customer. Using functional and leadership skills to effectively coordinate cross-functional teams to ensure successful customer service.
Build and proactively maintain strategic partner networks within the industry to stay informed about the latest market trends and competitor strategies.
Enable sales and service teams to exceed their booking targets and other key performance indicators (KPIs), such as on-time delivery of quotes and gross margins, through their application-focused activities.
Support the CAPEX sales and CAPEX application teams with service offerings that concisely demonstrate the benefits of purchasing our services with new CAPEX.
Accurately forecast bookings on a monthly and quarterly basis.
Maintain records of customer interactions and file documents using CRM, ERP, and other available technologies.
Ensure that all business activities are conducted in accordance with the highest ethical standards and in compliance with the ATS Code of Conduct.
Support other account managers as needed.

Your Profile

Proven track record of managing and growing strategic customer accounts, particularly in complex industrial environments.
Strong understanding and practical application of value-based selling methodologies – ability to link technical solutions to customer ROI, risk reduction, and operational KPIs.
Experience using account planning tools to define and execute customer engagement strategies.
Familiarity with sales methodologies such as Miller Heiman, MEDDICC, or Challenger is an advantage.
Confident use of modern technologies to support sales and increase productivity.
Experience with Microsoft Co-Pilot, Salesforce, and proposal creation tools is an advantage.
Excellent verbal and written communication skills; strong leadership presence and presentation skills in German and English.
High level of cooperation, customer focus, and initiative to achieve results in a fast-paced, cross-functional environment.
At least 5 years of relevant professional experience in B2B sales, strategic account management, or business development in the fields of industrial automation, capital goods, or advanced manufacturing.
Proven track record of success in managing multi-site or global key accounts, resulting in consistent revenue growth and strong customer retention.
Proven ability to manage complex sales cycles involving cross-functional teams, technical evaluations, and executive-level engagement.
Experience in acquiring new business in underserved markets and expanding market share within strategic customer relationships.
Experience using enterprise tools and CRM systems (e.g., Salesforce) in a structured pipeline and customer planning environment.
Familiarity with global or multi-regional customer relationships, preferably across Europe and worldwide, if necessary.

What we offer

Experience a dynamic working atmosphere with flat hierarchies, characterized by appreciation, respect, and a family-like culture in an international corporation
No two days are the same—varied and challenging tasks in a professional working environment
We promote your personal and professional development with tailored training and further education
Attractive additional benefits such as a company pension plan, JobRad, and corporate benefits are naturally included in the package
Flexitime models for flexible working hours—we know that after demanding tasks in the company, active, individual leisure activities are also important, and we support you in this
Free drinks and parking spaces are available at our location in Koblenz

Please apply via our career portal and send us your resume, your work and training certificates, and your cover letter, including your salary expectations and notice period.

We look forward to getting to know you and welcoming you to our team in Koblenz soon. If you have any questions, please do not hesitate to contact us.

ATS Industrial Automation GmbH & Co. KG

Human Resources
Carl-Spaeter-Straße 2d
56070 Koblenz

T +49 261/98403-95