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ATS Company:  ATS Automation Tooling Systems
Requisition ID:  3372
Location: 

Lewis Center, OH, US, 43035-9424

Date:  Feb 4, 2021

Network Support Engineer

Job Description

 

BASIC FUNCTIONS:

Responsible for maintaining the division’s computer equipment and needs. Works closely with ATS Corporate Information Systems to develop and implement computer equipment, software, telephone systems, and security systems at the ATS Ohio facility. This individual will work closely with all levels of the organization. Adhere to all established procedures as defined by Bill 198, ATS Quality Procedures, Process Flows, Work Instructions, Safety Procedures, and the Employee Handbook. Work 24-30 hours a week. 

 

RESPONSIBILITIES:

•    Assist in the set up local telephony system (phone switch, desktop phones, etc.)

•    Setup of user accounts, workstations, and laptops

•    Assist guests with set up to wireless account access for visitors

•    Troubleshoot issues and outages

•    Create employee’s access badges. 

•    Provide tier 1 support for all business systems for users located at Lewis Center, remote sales and service users.

•    Document via SupportNet Ticket of what actions were taken to resolve an issue.  

 

EDUCATION:

A Bachelor of Science degree in computer science or equivalent experience required in progress. 

 

EXPERIENCE:

Experience in database applications development and support. Familiarity with Powersoft Powerbuilder, Microsoft Foxpro, Microsoft Windows NT Server, and Microsoft SQL Server. Ability to support Autodesk Autocad, Microsoft Office, Word, Excel, Powerpoint, and Access.
 

Additional Information

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