Field Service Technician

ATS Scientific Products is searching for a Field Service Engineer to join our highly skilled service team!

Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment with minimum supervision. This job requires extensive travel to customers’ locations. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.

ADDITIONAL RESPONSIBILITIES include but are not limited to the following, other duties may be assigned:

Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
Responsible for supervising and/or executing field installation and testing of equipment
Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
Works independently with minimal technical supervision
Autonomous troubleshooting of various models of SP Scientific Equipment.
Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
Responsible for supervising and/or executing field installation and testing of equipment
Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
Works independently with minimal technical supervision
Autonomous troubleshooting of various models of SP Scientific Equipment

WHAT YOU WILL NEED

Experience in refrigeration, compressors, and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.
Able to independently coordinate/perform the installation of complex, structural capital equipment
Able to assemble complex, often large, mechanical assemblies
Independent troubleshooting of complex mechanical and refrigeration systems
Able to perform manufacturing processes such as brazing, welding, etc
Independently able to decipher electrical, mechanical, and process flow schematics #spjobs1

EDUCATION and/or EXPERIENCE

AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
Refrigeration (EPA Universal Card)
Basic understanding of PLC Controls including ladder logic.
Familiarity and use of test equipment.
Familiarity and use of hand tools.
Plumbing, including piping and brazing.
Electrical/Electronic knowledge.
Understanding of technical instructions, schematics, blueprints and specifications.
Mechanical Skills.
Computer Skills
Degree or Certificate from

WORK ENVIRONMENT

All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.
Employee responsibilities for Health, Safety and Environment include:

Work in compliance with divisional health, safety and environmental procedures
Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
Report any unsafe conditions or unsafe acts
Report defect in any equipment or protective device
Ensure that the required protective equipment is used for the assigned tasks
Attend all required health, safety and environmental training
Report any accidents/incidents to supervisor
Assist in investigating accidents/incidents
Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct

Why Scientific Products?
The three parallelograms in our logo reflect our core company values: People, Process, and Performance. As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. Our relentless focus on people is what continues to set us apart as a great place to build a career.

We provide a wide range of innovative and high-quality scientific products that improve people’s lives
We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth

EEO and Affirmative Action Statement:
SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. SP's Affirmative Action Plan is available through the HR Department and may be accessed during normal business hours.

Pay Transparency Nondiscrimination Provision:
SP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. #LI-Hybrid